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Management and Administration



Professor Andrew Hattersley, Clinical Director

Professor Andrew Hattersley FRCP, FMed Sci, FRS
Clinical Director, CRF

Andrew Hattersley qualified from Oxford in 1984. He trained in Diabetes at the Hammersmith Hospital, Oxford and Birmingham, before taking up his present post as a consultant diabetologist in Exeter in 1995.

His principal area of research is the molecular genetics of diabetes with a particular emphasis on monogenic diabetes. He has taken Exeter from a centre without a genetics laboratory to being a leading international centre for both monogenic diabetes and Type 2 diabetes. He is the Professor of Molecular Medicine at the Medical School.

Exeter has the largest international collections of both maturity-onset diabetes of the young and neonatal diabetes. Their work has been from "bench to bedside" identifying novel genes, characterizing the associated clinical syndromes, defining the pathophysiology and developing the best clinical care. This work lead to him being elected as a Fellow of the Royal Society in 2010.



Professor Angela Shore
Scientific Director, CRF

Angela Shore is the Scientific Director of the Clinical Research Facility and Professor of Cardiovascular Science. She leads a group interested in vascular function in disease especially the role of the smallest blood vessels, the microcirculation.

Prof Shore is Associate Director of Experimental Medicine for the Diabetes Research Network and a member of the UKCRN Experimental Medicine Steering Group. She is Secretary of the European Council for Cardiovascular Research and Treasurer of the European Society for Microcirculation.


Professor Angela Shore, Scientific Director


Dr Maggie Shepherd, Education and Development Lead

Dr Maggie Shepherd
Education and Development Lead

Maggie is a RGN who worked as a Diabetes Specialist Nurse in London before joining the Exeter team in 1995. Her PhD explored ‘Attitudes of patients and professionals to genetic testing in diabetes’ using qualitative methodology. She has diplomas in Genetic Counselling and Medical Education. She leads the national Genetic Diabetes Nurse project which trains Diabetes Specialist Nurses in monogenic diabetes enabling them to increase awareness of genetic testing amongst healthcare professionals and support local families.

She also leads the Pan-Peninsula Diabetes Education project which develops standardised programmes of education for diabetes professionals across Devon and Cornwall. Particular interests include: understanding the impact of genetic testing for patients and professionals, disseminating genetic information and aiding the translation of research findings into clinical care.

Her current research involves investigating a pathway of testing for those diagnosed with diabetes under 30 years of age. This involves recruiting 1000 patients diagnosed under the age of 30 years and currently under the age of 50years. Urinary c-peptide creatinine ratio will be measured and those who are producing insulin of their own will progress to having pancreatic antibodies tested. In those who are antibody negative, genetic testing will be performed to test for the commonest causes of monogenic diabetes (diabetes caused by a change in a single gene). In those in whom a monogenic cause of diabetes is identified quality of life questionnaires will be used to examine the impact of changing treatment (in many cases this will involve stopping insulin injections and transferring to low dose sulphonylureas).



Dr Gillian Baker
NIHR Exeter Clinical Research Facility Manager

Gillian started her career as a research technician/clinical trials assistant at SmithKline Beecham R&D.  She then completed a degree and PhD in Molecular Ecology at the University of Sussex.  Her post-doctoral career took her from Indonesia to South Africa and back to the UK.

She has been involved in medical school operational management since 2005 and has been in her current role at Exeter since 2008.

Gillian is responsible for overall operational & financial management of the CRF and is the medical school's Director of Buildings for the RILD Building.

She is passionate about patient and public and involvement and plays a lead role in developing the CRF's relationship with research volunteers and lay representatives.  Gillian is also the holder of the Human Tissue Licence at the RD&E and provides oversight of research tissue banking.


Dr Gillian Baker, Operation and Finance


Anna Steele, Nurse Manager

Anna Steele
CRF Nurse Manager

Anna has been a Registered General Nurse for 15 years specialising in diabetes and cardiology. Anna was the Ward Sister on a diabetes ward prior to joining the research team in 2002.

As well as managing the nursing staff within the CRF, Anna is actively involved in various research projects including investigations into monogenic forms of diabetes, young onset type 2 diabetes, familial type 2 diabetes and also in intensive physiology studies. She is also undertaking a PhD in a rare genetic form of high blood sugar called Glucokinase.



Anita Hill
CRF & DRN Project Manager

Anita joined the Trust in 2003 and for the first 4 years was Research Administrator for the Exeter Family Study of Childhood Health. Prior to that she spent many years co-ordinating commercial auction sales of vehicles, plant, machinery and livestock.

Anita's main role within the CRF is to co-ordinate the recruitment, data collection & sample storage for the core cohort studies. She is a primary contact for researchers with regard to the studies and is responsible for maintaining databases and giving advice on recruitment and data issues for new research projects.
She has also project managed the design and acquisition of the CRF Mobile Research Unit and co-ordinated the purchase of new equipment for the facility.


Anita Hill, Research Coordinator


Louisa Bolt

Louisa Allen
CRF Personal Assistant

Louisa has previously worked at the University of Bristol as PA to the Head of the Academic Unit of Primary Health Care. She has an ongoing interest in healthcare research since her time spent as a student midwife and completing her degree in Psychology at Cardiff University.

Louisa is the PA to the CRF, providing support to Dr Gillian Baker, Dr Maggie Shepherd and the facility as a whole. As such, she is the first point of contact for the facility.



Tina Libretto
Research Coordinator

Tina worked for 4 years as a Programme Administrator for the University of Plymouth, organising placements and administering assessment for approximately 400 pre-registered nursing, midwifery and mental health students throughout Exeter and Mid, East and North Devon.

Within the CRF, Tina is the Research Co-ordinator which includes maintaining and developing databases, providing recruitment details to CRF staff, booking travel and accommodation, stock ordering, and providing administrative support to doctors, nurses and scientists.


Tina Libretto, Research Administration Support


Debbie Bedford

Debbie Bedford
Vascular Suite Administrator

Debbie has been part of the Diabetes and Vascular Medicine team since 2001. She provides administrative assistance for clinical and non clinical trials. She manages data as and when required and helps to ensure the smooth running of the administration, supporting all staff within her working environment.



Lucy Lofthouse
PA to CRF Clinical Director

Lucy has worked for the Peninsula Medical School since 2007. Her role in the CRF is to support Prof Andrew Hattersley in his roles as the Clinical Director of the CRF, the Head of Diabetes Genetic Research Group, the Director of Research & Development and as a Consultant Diabetologist/ Endocrinologist.


Lucy Bryant


Tina Lewis
PA to CRF Scientific Director

Tina has worked for the Clinical Research Facility since 1998.



Rob Bolt
Research Admin Assistant

Rob spent over fifteen years working in banking and insurance filling many roles including Branch Manager. There followed an eight year spell as Secretary/ Administrator of South West in Bloom, the Regional Britain in Bloom competition.

He joined the Royal Devon and Exeter NHS Foundation Trust in 2002 working in the out of hours Medical Records team and began working in the CRF in October 2009. Rob’s role as Research Admin Assistant is to provide administrative assistance to the CRF team where needed, predominately for the "Exeter 10,000" research project.



Catherine Angwin
Research Project Manager


Catherine has an MSc in International Development with a focus on health and joined the CRF in 2010 having previously worked in research and project coordination roles, including for the NHS Ethics Service.

Catherine's manages the MRC-ABPI Mastermind research project; a multi-centre MRC funded study looking at stratification in type 2 diabetes. She provides clinical trial management for the projects' experimental studies as well as project management for the statistical and health economic outcomes work.

She previously coordinated the FP7 CEED3 project and is responsible for the financial management of EU-funded diabetes projects in the CRF. She has particular experience in the preparation and submission of grant proposals and ethical applications.



Claire Thorne
Research Administrator


Claire started working in the Clinical Research Facility in June 2011, initially working on the DARE & EXTEND projects, as well as doing admin for the PUC study, working with Dr Rachel Besser. Since January 2012, she has been working on the UNITED study, and in April 2012 Claire was appointed as a Research Administrator, working on UNITED & PRIBA, with DIRECT to follow shortly. It is Claire’s responsibility to ensure all data is complete and accurate, liaising with nurses and project co-ordinators to ensure this is kept up-to-date.


Chris Gardner

Chris Gardner
R&D Directorate Manager

Chris has been the Research and Development Directorate Manager at the Royal Devon and Exeter NHS Foundation Trust for ten years, and completed an MSc in Clinical Research in 2006. He is the lead for commercialising innovation, having completed a Diploma in Innovation and Change Management in 2007. He is a member of the Trust’s operational management team, the Trust being the contract holder for the CRF and what provides sponsorship for studies in partnership with Exeter University.



Lisa Bowern
Governance Support Officer

Lisa comes from a customer service background, having worked for 2 large hotels in England, before moving out to Switzerland where she stayed for 3 years. Her previous role was running the customer service department for an online car sales company.

Lisa is based on the 3rd floor of Noy Scott House in the R&D Department. She is the CRF lead for all research projects which require RD&E Trust approval. Her role is to support researchers and the set up of their projects. She has been working here since April 2007.


Lisa Bowern, Governance Support Officer

Sarah Donovan
Research Support Officer

Sarah is a postdoctoral ecologist, and has previously worked in soil ecology, including five years at the University of Plymouth. She moved into research support at the Peninsula College of Medicine and Dentistry in 2008, and plays a major role in pre and post award support. She sits on the CRF Operations and Finance Committees.




Beverley Shields
Lecturer in Medical Statistics

Beverley started working for Andrew Hattersley's diabetes research team in 2001, and has had a number of different roles within this time working in statistics, IT and research. She completed her PhD with the Peninsula Medical School in 2005 looking at factors affecting insulin and fetal growth in The Exeter Family Study of Childhood Health, a large-scale epidemiological study.

Beverley is now the main statistician for the CRF, providing support for statistics and research design on the wide variety of projects within the CRF.




Andy Wood
CRF IT support


Michelle Hudson
Project Coordinator




Christine Flaxman

Christine Flaxman
Research Administrator


Tim Eames
CRF Research Data Programmer
CTSN Technology Coordinator

Tim started at the CRF in February 2013 as a Research Data Programmer, having previously held a similar role within the Peninsula Clinical Trials Unit. His role involves the design, development and maintenance/support of the CRF's web sites, applications and associated servers. He also coordinates these resources for the Exeter Clinical Trials Support Network.


Claire Heaver

Research Administrator